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Privacy Policy

Last updated: December 2024

1. Introduction

Stable Securities Pty Ltd (ABN XX XXX XXX XXX) ("we", "us", "our") is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our services, website, or investment products.

2. Information We Collect

We collect personal information necessary to provide our investment services and comply with legal obligations. This may include:

  • Name, date of birth, and contact details
  • Financial information including bank account details, investment amount, and source of funds
  • Identification documents (passport, driver's licence) for verification purposes
  • Tax file number (optional) and tax residency information
  • Employment and income information
  • Investment objectives, risk tolerance, and experience
  • Website usage data and cookies

3. How We Collect Information

We collect personal information through:

  • Investment application forms and documentation
  • Email, phone, and in-person communications
  • Our website and online forms
  • Third-party verification services
  • Publicly available sources where permitted by law

4. How We Use Your Information

We use your personal information to:

  • Process and administer your investments
  • Provide investment statements, reports, and communications
  • Comply with AML/CTF and other regulatory requirements
  • Assess your suitability for investment products
  • Respond to enquiries and provide customer service
  • Send updates about our services and market insights (with your consent)
  • Improve our services and website functionality
  • Meet legal and regulatory obligations

5. Disclosure of Information

We may disclose your personal information to:

  • Our related entities and service providers (fund administrators, auditors, legal advisors)
  • Regulatory bodies and government agencies as required by law
  • Banks and financial institutions for payment processing
  • Professional advisors and consultants
  • Third parties with your consent

We do not sell your personal information to third parties. All service providers are required to protect your information in accordance with applicable privacy laws.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:

  • Secure data storage and encryption
  • Access controls and authentication
  • Regular security assessments
  • Staff training on privacy and security
  • Secure communication channels

7. Your Rights

Under the Privacy Act, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate or incomplete information
  • Make a complaint about our handling of your personal information
  • Request deletion of your information (subject to legal retention requirements)

To exercise these rights, please contact our Privacy Officer using the details below.

8. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve user experience and analyse website traffic. You can control cookie settings through your browser, though this may affect website functionality.

9. Overseas Disclosure

We do not routinely disclose personal information overseas. If overseas disclosure becomes necessary (e.g., for cloud storage services), we ensure appropriate safeguards are in place to protect your information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website with the date of last update clearly displayed.

11. Contact Us

For privacy-related enquiries or to exercise your privacy rights, please contact:

Privacy Officer

Stable Securities Pty Ltd

101/43 Mount Street

Prahran VIC 3181

Email: info@stablesecurities.com.au

Phone: +61 7 3221 1234

If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au